Having had voice control on several BMW’s, which was brilliant and worked flawlessly, I paid for it as a cost option on our current 2018 VW Tiguan SEL. Complete waste of money. The VW version is absolute rubbish. Sadly, several of the VW systems aren’t a patch on the BMW equivalents. Sat Nav and Adaptive Headlights are two other examples where the BMW systems are superb but the VW versions are a very poor relation. It taught me a lesson that ‘kit count’ on a car is only part of the story!