When I got my Tiguan nearly three ago VW wanted £400 for activation. I read up and found out the VW is very poor on the commands so did not bother.
But like others I really can not understand why they say you have it but you then have to pay for it to use it. It’s such a cheap fix and VW is complaining over hitting a button to activate it and charging you a small fortune in the process poor call on you VW especially when their other groups do not charge for it ?