DaveW – you sound like me ? Nice choice with the Kuga. The ST-Line X was on my shortlist. Have to say that I am with you on the fact that researching equipment is critical. All very easy to do these days, so nothing should ever come as a surprise. Conversely, in the highly unlikely event that something that should be standard on a car is missing, that would be grounds to reject the car. As I often say, order in haste, repent at leisure. None the less, I feel sorry for anyone who is disappointed with their new car. 3 years is a long time to live with something that falls short of expectations. The last year has made choosing a new car a nightmare as test drives and even visiting dealers have been challenging to say the least. I am sure that Chris will not be the only person to experience such issues.