Hi All,
Thank you all for your replies they are all helpful in there own way. Thank you Glos Guy.
Maybe the word “Deposit’ is whats confusing a little bit. What i meant to say was money that went towards the AP. I have never paid the full AP until i was happy with the car and ready to drive away….
In this case Mercedes asked for a payment to put the order through (it was a prem plus so no added extras) I did not have a issue with that as Ive paid money towards the AP before on my all Motability Cars some with added extras and some with not.
The current car i have on order is a VW (after cancelling the Mercedes) i added a few extras and VW would not put the order through until half of the AP was paid upfront. So i called three different VW Franchises Alan day, Lookers etc and they all said the same to me. I had no issues with that as its what i have done previously before. Just called them to see if they would all be similar.
As some of you have said it could be down to staffing issues which i understand but just wish they would be honest and upfront about it.
Thank you all.
Stay safe and have a good day.