I do apologise glos guy I think I misread the posters query as it states he would like a refund and the AP is 4K total (roughly).
My first time weren’t a good experience glos guy, I was given a strict 15 minute test drive (which I was not happy about) and the dealer refused to place my order without half my AP upfront and half of the optional extra charges too. I didn’t know that customers aren’t usually asked for any of the AP until collection date, I was happy to pay some form of “deposit” in the sense of option extras for the reasons you mentioned above – my commitment and regular contact between the dealer. He did tell me he would give me updates but I didn’t hear a word, the expected delivery got pushed back not once but twice by 2 months in total. I was originally told there would be a 4 month wait which I was ok with and then it went to a 6 month wait with no reasons as to why and no “would you like to continue with your order?” Sort of questions.
I did not hear from the dealer after placing my order (I’m talking almost 4 straight months) which I find unacceptable in any sense. I did have questions and changes I would liked to of made but I was unable to talk to the dealer which led me to cancel the order entirely
I think i was just unlucky and the lockdown which followed made things more difficult, I do feel it would have been nice for the dealership to of made more contact out of courtesy more than anything ? let’s hope things work out better for me (and others).