Hello Sam
I have not as yet received my voucher. To be honest, it’s been a farce. They kept asking the same questions over and over. The contractors where getting Pissed off with all the extra work in the quotes. I rang GHG. In hope I could sort this out. They said the had everything they need now to make a decision.
The last email i got from GHG I will post below. I shall be calling GHG every fortnight asking when I will get my vouchers, being as they have everything they need. So it’s going to be a waiting game Sam.
Dear Customer,
We are emailing you about the evaluation of the Green Homes Grant (GHG) Vouchers Scheme. The evaluation is being conducted by independent researchers on behalf of The Department of Business, Energy and Industrial Strategy (BEIS). This research will include surveys and telephone interviews with those who have applied to the GHG Vouchers Scheme.
As you previously opted-in to be contacted for research purposes in connection with the GHG Vouchers Scheme, we wanted to let you know that you may be contacted in the upcoming months by our research partners for this purpose. Please be assured that your participation in any research is voluntary and not linked to the outcome of any application you have made to the GHG Vouchers Scheme.
If you are invited by our research partners to take part in the evaluation of the GHG Vouchers Scheme, more detail on what information you might be asked to provide as part of that evaluation exercise and how this will be used by our research partners will be supplied to you by those research partners when they contact you. For further information about how we process your information in relation to the GHG Vouchers Scheme generally, or to opt out of being contacted for further research, please refer to the privacy notice: https://green-homes-grant.service.gov.uk/privacy-policy.
What can I expect next?
Not everyone will be contacted, but if you are invited to take part, your experiences will enable our research partners to evaluate the GHG Vouchers Scheme, help to improve the scheme, and shape future decisions on home energy efficiency.
We therefore hope that if you are contacted by our research partners, you will participate in this research.
Thank you for your help.
Yours sincerely
Green Homes Grant Voucher Team
Joss
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