on reflection and reading the guidelines you have kindly given JS it seems my point I mentioned about you being assessed by the salesman when you entered the showroom under normal circumstances and he/she ticking boxes about you without your knowledge is correct, and who is requesting this information is it Mobility, insurance company, dealership ? If it’s part of the online application where is the personal information regarding your care needs going, surely if you have been awarded pip mobility component you have already gone through strict assessments, medicals, interviews and the DWP already have your personal information and what care needs you require , I take on board what you say regarding questions asked by the salesman regarding do I have 24 hour care could be about adding people to the insurance but that was determined previously when he asked the simple questions will there be anyone else you want added to the insurance policy,