Carl, speak to motobility,and get an opinion from them, they will clarify the situation. If it’s your first time ordering on the scheme, it can be baffling on how it all works, don’t be disheartened, mobility are fantastic and friendly to deal with and will go the extra mile to help out, it’s just the sharks at the dealers you need to be wary of, they are not called “stealers” for nothing.
To be fair, my experiences have been very good at a dealers, especially at BMW, amy last salesman was excellent at communication, but you do need to keep a close eye on the process.