Of course, it’s frustrating when you’re waiting for something and it’s delayed. It’s like Santa not coming til January, but, for me at least, it’s not the delay itself that causes the most frustration. That could be down to many unforeseen circumstances, especially during a pandemic. It’s the lack of communication, the overpromising and underdelivering, that causes the proper annoyance. If they have a situation that’s going to delay a significant purchase then phone and say. Explain the problem, promise to keep on it, and most people will be disappointed but understanding. Don’t explain and get anger, confusion, poor feedback, and possible cancellation. I don’t understand why it isn’t a culture in a high cost retail environment to keep your customer happy. Ah well, maybe I’m just too old school now?
I will enjoy the new car feeling tomorrow, although it comes with the slightly sad thought of having to trade in my boy racer. I’ve had Freddy Focus for 4 1/2 yrs and it’s been a really decent car. Despite not being able to get in or out without lots of pain and swearing, I’ll miss seeing it sitting outside. Mrs B has been running round in it on occasion and even she’s going to miss the nippy little bugger, and she hated it at first. At least she can have her own car back now, and learn to be a sensible grown up again! ?
I’ll certainly pop some pictures on in the near future, just to whet the appetite of those of you patiently waiting. You never know, maybe Santa will be early this year!