I have a MG HS Exclusive auto since July. It is beautiful to look at internally and externally & after having several SUVs in recent years – it’s the most comfortable SUV I’ve driven – most importantly good for & comforts my health conditions / disability.
The tech and specification is way beyond most others for the same AP.
I love it but I’ve had problem, niggles and issues – in particular with auto box performance, some tech being problematic on an ad hoc basis etc…
MG U.K. corporately are inept and dire communication / CRM.
A software update for the HS, to deal with common issues, is now available and called a ‘comfort software’ upgrade & therefore not critical – therefore not covered under warranty nor will Motability cover the cost.
MG dealers are doing different things, apart from the fact some say they know nothing about software updates – a few are providing the update for free – whilst other charge varying amounts – from £50 to £200 !!! My dealer stated £120!
the issues – auto not smooth, hesitating gear change, no power at times when needed, reviving but not engaging – these are ad hoc – it’s been back to the garage but they didn’t do much except the PDI which hadn’t been done when I originally collected the car.
the in board sat back resets every time
the electric tailgate malfunctioned ad hoc
The display screen has frozen ad hoc
the start / stop button hasn’t worked or recognised key ad hoc
BUT despite this I love it – thank good for google maps and Apple play etc…
the actual fit n finish is sublime & the red / black leather interior works for me.
the large panoramic opening sunroof is great etc.
averaging 40 mpg on combined journeys & 29 mpg around town
i will be taking back to dealer to look at the auto gearbox again & if not fully resolved this time will be having words with Motability operations