Hi Anthony. Sorry to hear about your experience. Hope your matter is resolved quickly. Quite a few customers elsewhere that have ordered the 320i Sport spec have discovered the system running on old software upon handover. It’s not something you’d want to see especially when you’re a customer that has been eagerly waiting for so long!
Vlad had the same problem but I believe the 320i spec is being built in Mexico as it could be production errors. There should be no excuse to not apply the ID 7 software, as it was announced by BMW to be it standard as it also has the digital analog.
I’ve ordered the Touring end of July and just had confirmation it is being built in Munich, Germany. It is being built earlier than the estimated arrival. It would be preferable if yours was being built in Munich as it would be quicker.
Have you checked on your invoice that it states Live Cockpit Plus? Mine has a list of options that are on there. Hope it gets resolved for you. Stand your ground.