We’ve had a total of 5 motability cars, (3 one one person and 2 for another) 4 were great, VW VW Seat Seat,
peugeot robins day chingford, horrible, I got the guy fired in the end I’ve never hated someone in my life.
gonna try keep it really short
i was u25 at the time and we wanted an suv, only options are the time were karoq Kuga or 3008, but then Peugeot discontinued the 120bhp engine made it into a 130bhp. So quickly wanted to find one before they all sell out, went to him he said yeah we’ve got 6, gave all the paper work (keep in mind btw this guy worked for DS, it was a Sunday and said I’ll do the application for you) anyway, one weeks passed, nothing, two weeks passed I go in and find out he was lying about having 6, now they’re all sold out across the UK, anyway in the end we were lucky and someone cancelled theirs in Peterborough so we went up and got the last on in the uk, had to call like 40 dealers but just never give up.
anyway back to the idiot, when I first saw him, I asked about if the ds7 will ever make it onto the scheme, his words “no way that car is way too premium” (funny as it’s on the scheme now) Then he goes “motability is just a to b cars, you should be happy with the choices you have”, im there biting my tongue as I don’t wanna lose the last cars in the uk (even tho in the end he lied) so after 1. Being so rude and 2. Lying, I called up motability complained, met his manager and complained, in the end got him fired. Also this may sound insensitive but karma got him later, during the two weeks I was chasing him to get the car I found out he got beaten up (probably because of his rude attitude)
anyway moral of the story, if ANYONES rude to you, complain to their managers / to motability as well, enough complains they’ll lose the ability to be motability salesmen