Reply To: Motability car faults may take weeks to fix….

#120771
Alan Harrison

    Need some help if possible,

    I have a tucson 69 plate 7 months old 4000 miles on the clock. The other week the car broke down and the RAC recovered us to our local dealer. RAC comfirmed a number of faults through inspection and fault codes. The next day the dealer phoned to say the was fixed no faults founds. I contacted motorbility and voiced my concern and the car was moved over 50 miles to another dealer who couldn’t identify a fault as the fault codes had been deleted. I ended up having to go and pick the car up and drive it home. I had a very dangerous drive home with no power in the car for example 7mph up hill at one point. RAC attended yet again and recovered the car to another dealer and now they can’t work out what’s wrong they are guessing the injectors but not to sure. I’m not wanting the car back as it is dangerous to drive and scary I have told motorbility that if the car is returned I won’t be driving it and I’m scared that I have issues again like the other day or my other half who is disabled has the issues. The car will be parked up for the next 2 half years and I will go buy a cheap car that I know is safe.

    Is there anyway I can hand the car back due to not feeling safe and feeling scared in the car it’s taken 3 main dealers to look at the car one deleted the codes the other couldn’t fix it as they didn’t have any codes and the 3rd is now guessing what it could be. The car could still be a danger on the road and the RAC deemed it unsafe to drive

    Is there any magic words I can say to motorbility to get them to lisson I’ve been as polite as I can with them but can’t seem to get them to lisson.

    Any advice would really help

    Thank you