All motability have to do is keep the 600,000,000+ customers content, not necessarily happy, just content enough they come back every 3 years and sign up again.
Crikey, I knew Motability was a large company, but 600 million+ customers? Really?
If so, the £500,000,000 given to the charity, equates to less than £1 per customer!
Or are you getting carried away with your zero’s! lol