Yup, pretty much spot on, even when our Ford was delayed by 3 months it was like trying to get blood out of a stone to get an update.
To be fair, some car makers don’t give lots of info to the dealerships, so they are nearly as in the dark as you are, the computer says its in the system and thats pretty much it. The Citroen sales guy showed me this on their system, its in production queue, its in build…thats it. no forecast dates, no updates, nada.
In life, it's not who you know that's important, it's how your wife found out.