Unbelievable. That said however, you must NOT give up!
I appreciate you have requested a “manual reconsideration” and that, that was negative however, that’s just a box ticking exercise by a Senior Case Assessor, your next step is to appeal and you MUST do it.
I have dug out the latest Lifestyle mag from Motability, I quote the following which I hope is of some help;
# If you are not awarded the Enhanced Rate Mobility component of PIP:
Following your DLA to PIP assessment, if you are not eligible for the Enhanced Rate of Mobility Component of PIP, you will no longer be eligible for the Motability Scheme. Motability Operations will be in touch to help you return the vehicle and support you through this transition. You may also be eligible for a pro-rata refund of any Advance Payment you made. When the vehicle is returned, you will not have to pay any further lease payments.
# DLA – PIP Transitional Support for Scheme customers:
There is a package of financial support available if you are a Scheme customer who previously received DLA payments and have been unsuccessful in your PIP reassessment, as long as you return the vehicle to the dealership in good condition and by the agreed date. Transitional Support is only applicable for Scheme customers who are unsuccessful following a DLA to PIP reassessment and does not apply to PIP – PIP reassessments.
# Stopped Allowance Support for Scheme Customers:
For a period of three years from September 2019, Motability (the charity) has committed to support Scheme customers who lose eligibility to the Motability Scheme as a result of a stopped allowance following reassessment, such as PIP – PIP, or those who joined the scheme from 2014 onwards who would not receive the transitional support payment. Through the Stopped Allowance Support Group Programme, Motability will help scheme customers with a payment of £1,000. Powered Wheelchair and Scooter Scheme customers can apply for a smaller payment, which will give them option to buy their Scheme Wheelchair or Scooter.
# Who Can Receive Stopped Allowance Support:
Scheme customers who are unable to continue to use the Motability Scheme as a result of losing their qualifying benefit following a reassessment will be eligible. This includes: PIP – PIP, DLA – PIP (where they are not eligible to receive a grant from Motability’s Transitional Support Programme), DLA – DLA.
The payment will be available if you return your car in good condition to your dealer, and on or before the date agreed with Motability Operations. Please note you cannot receive both Transitional Support and Stopped Allowance Support.
# How do I claim Stopped Allowance Support?:
When the DWP stop your allowance, they will notify the Motability Scheme. As long as your car is returned to your dealer in good condition, within the agreed timescales agreed with Motability Operations, you will automatically receive a cheque for the £1,000 grant in the post. You do not need to apply for Stopped Allowance Support.
# Re-joining the scheme:
If the DWP re-awards your qualifying mobility allowance after you have returned your vehicle, you will unable to re-join the Motability Scheme for six months. This is because Stopped Allowance Support grants are available to help unsuccessful claimants when they leave the Scheme. If you would like to re-join within six months of receiving a Stopped Allowance Support grant, you will need to contact Motability Schemes Customer helpline to discuss your options, which could include paying back part of the Stopped Allowance Support grant.
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Hope the above is of some help. Re the appeal, you must get some help, perhaps the local CAB office. In addition, you need to get your GP on-side, get something on their system, ask for a letter? I’m so sorry for you but you mustn’t let them win. They hope you run out of energy and give up. Don’t. Unfit for purpose. Private sector sadly. Best of luck anyway.