That’s bizarre did the carer just push you to the offices or into the interview room too.
I’ve never experienced lies before there have been some mistakes but nothing too serious, but I read all the time about people having to fight every step.
All you can do is appeal now but I’m guessing with all this shutdown going on it will cause more delays.
can your carer not get a cab with your shopping or do you have another family member who can help.