This will be contentious, but as someone who always looks after their cars, whether that’s privately owned, company run or leased, I think Motability should only give the full £600 for cars in immaculate condition. The amount could be reduced for small areas of damage scuffs etc by say £50 for each area of damage. This way, most users will get a few hundred pounds back and there would be a good incentive to keep the car clean and tidy inside and out. (Ducks for incoming criticism) ?
I am a bit shocked by your statement, I thought being a member of the forum you should know better, we have enough with people looking down on us as if we are parasites.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.