[gazzagaz]

Have been recieving emails for few months( missed as went into spam) from OHME asking for pictures of charger and parking space so they can apply for grant….. the charger was installed over a year ago and I  as per OHME and motability instructions applied for grant which was successful… so why 15 months later do that want to go apply again…bit confused

Topic

[kezo]

The £350 grant for renters closed on 31st March and was relaunched in April, under slightly different rules and the grant amount upped to £500.

The new rules also allowed customers to who applied before 1st of April can reapply for higher £500 grant with some caveats shown below.

I would highly image Ohme applied for the before installing your charger 15 months ago and were subsequently paid the grant on installation. Therfore, I expect Ohme are trying to pull a fast one and will either try to submit a new grant application or use it to submit a grant at a different residence.

The rules are clear though

“Transition to the new platform
The previous grant management portal closed to customer applications on 31 March 2026.

Customers who applied for a flats and renters grant or residential landlord chargepoint grant before 1 April can reapply for the higher £500 grant rate by registering for a new account.

The old application would be cancelled and the new one assessed.

Customers cannot reapply for the higher rate if their chargepoint has already been installed.

If you do not wish to re-apply, your installer will be able to fit your chargepoint and claim the grant on the current portal (up to £350 per socket) until it closes for claims on 26 May.

After that date your application will expire and you will need to submit a new

Timescales for assessing applications and claims  
Initially we estimate that it will take up to 10 working days to assess applications and claims submitted on the new platform.

Customers must not have their chargepoint installed until receiving notification from OZEV that they are eligible for a grant. We will notify your installer at the same time.

 

[gazzagaz]

Reply to me telling them I had dinner claim for grant over a year ago

 

Thanks for getting back to me.

 

I appreciate that this process can be a bit confusing. If you refer to the screenshot you shared, you’ll notice the line stating: “Once the installer finishes the job, they will claim the grant.” That’s the stage we’re currently at.

 

To proceed with claiming the grant, we need photographic evidence. Specifically, we require a close-up photo of your charger, along with a photo of your parking space where the charger is also visible.

 

I hope that clarifies things, but please let me know if you have any questions.

 

Best regards,

 

 

Yasmine

 

Ohme OZEV Support Team

[kezo]

Before submitting any information, I’d be inclined to email them asking, why after 15 months of the charger being installed:

(1) The grant hasn’t already been applied for.

(2) Why Ohme are chasing you for further evidence as outlined under the updated April 2026 rules

(3) That you require proof of the most recent application status from OZEV. Failure to provide this, you will make further enquiries before submitting further evidence.

I am OZEV registered as a commercial installer and being chased 15 months or more after having your charger installed is very odd and I would want evidence it has not been claimed or there using your address to try and claim under the new rules (possibly as a second charger)!

[gazzagaz]

Thanks for advice will look into it

[kezo]

gazzagaz wrote:

Thanks for advice will look into it

(1) should have said “why hasn’t the grant been paid”

 

[Author]

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