Wow Thankyou glos guy! That’s really helpful information, I spoke with notability and they said it’s all down to the dealer so I’m unsure if they will help with it. I did use a card purely for the protection, notability have told me to wait and see if I hear back by tues (3rd week waiting) and if still no communication to contact them again. I said I wouldn’t mind paying an admin fee but over £1000 in optional extras is a lot of money to lose. Notability also informed me that I would need to raise a complaint directly with the dealer rather than thru them but all of my complaints in regard to the matter have been logged with motability. Does all this seem correct? I’m unsure as Iv never been with motability before. Thankyou very much for any help/tips!