Motability are brilliant

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    Topic
  • #111658
    Anonymous

      This is a post to all the Motability detractors on here.

      4 weeks ago my wife died. Her deteriorating MS meant she’d been a Motability customer for around 12 years. I was her registered driver. Last November we rushed her into hospital with suspected appendicitis. Two days later we found out she had advanced Ovarian cancer.

      When she was diagnosed we were due to order a new car. I let Motability know telling them that it was daft ordering a new car because we didn’t know how long my wife had. So they kindly extended the lease on the current car for another 12 months.

      When Jo died I notified Motability expecting to be told to hand the car back straight away. They told me that they were here to support me in this difficult time and allowed me to use the car for four weeks until I’d sorted my finances out etc.

      I was supposed to drop the car off today at a local Motability dealer. Because of lockdown the dealer is fully closed. I spoke to Motability. They’ve kindly let me continue to use the car until May 5th with a view to extend if the current lockdown situation doesn’t change. All the staff I have dealt with have been so supportive and helpful.

      Now bearing in mind that I wasn’t the customer and they’re not receiving payment any more from my wife’s PIP I think this service is absolutely phenomenal.

      So to any detractors on here who complain that they can’t order an expensive German car or a 300bhp car please take a moment to really appreciate this great charity.

      For roughly a £200 a month payment you’re getting a brand new car. You can go into a car dealership and enjoy the special feeling of browsing and test driving all sorts of different brands and then experiencing picking up your new motor. I know Jo and myself felt very lucky to be able to do this. Before we started on the scheme, we would buy 2nd hand cars with all the associated costs and worry that comes with this.

      Please, please take a moment to appreciate how great Motability are.

    Viewing 8 replies - 1 through 8 (of 8 total)
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    • #111659
      Anneka

        Sorry for ur loss and love the support motability are giving you during this time. Hope your as good as can be. ??

        #111661
        joss
        Moderator

          Thank you so much for sharing your story with us. It is important we praise motability for their understanding during this difficult time for you.

          Joss
          Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
          Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

          #111666
          on the spectrum
          Participant

            Sorry for your loss they were very good motability as you say its a great scheme which i have been on since 2001.

            #111667
            Avatar photoPOPS
            Moderator

              Stendel, you must be going through a really tough time at the moment and it’s good that Motability have reacted compassionately to your situation. My thoughts are with you at this very sad time.

               

              #111671
              Michael

                Hi,You are correct in all you say, extremely. sorry to hear your loss, please take care of yourself as you need to deal with your sad loss, Mike

                #111673
                Motaxyz
                Participant

                  So pleased,but not surprised, that you have been treated well by Motability during this very sad time for you.

                  The peace of mind that Motability brings is invaluable.

                   

                  #111674
                  file28
                  Participant

                    sorry to hear of your loss ,a great service and compassion given by motability

                    i hope time will heal your heart but never distant your memories

                    "the world is full of kings and queens who blind your eyes and steal your dreams-its heaven and hell "(RJD)
                    Peugeot 2008gt
                    Selenium grey

                    #111682
                    BionicRusty
                    Participant

                      Stendel. I am so very sorry for your loss. Please accept my sincere condolences.
                      And as already stated above, thank you for sharing your thoughts of Motability at this sad and difficult time for you.
                      God Bless.

                      ? I will be remembered for nothing but had great fun doing it ?

                    Viewing 8 replies - 1 through 8 (of 8 total)
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