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Menorca Mike.
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- September 6, 2019 at 10:40 am#86965
MikeyTried to book the 1st service (12 month) on my motability mini today,but was told that the 1st service is after 2 years or 15k miles? Can anyone confirm this please as my previous 8 motability cars were all serviced after 1 year.Model is Countryman 2.0 D so don’t know if this makes any difference?
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- September 6, 2019 at 10:51 am #86966
ShaineYes that is right, a lot of cars have long life service intervals now. The car will tell you when it needs a service.
September 6, 2019 at 11:39 am #86971its right i had the same issue with 3dr mini cooper 7 auto it now goes in on the 18th after i tried to do it last year.
September 6, 2019 at 12:16 pm #86973My first 3 Motability cars were VAG ones and only had 1 service and an MOT before return.
Currently I have a KIA and was told by the dealer it has to be serviced every year but heard that from a VW dealer on the first year of my previous VW Golf only to be told that Motability would not approve of the service after turning up at the garage so another hour of my life wasted chasing my butt.
Current car is one year old end of next month so I wonder if I will be chasing my butt again. I wish someone would tell us or to give it to us in plain English what they expect from us.
September 6, 2019 at 2:04 pm #86977Yes my Golf serviced every year once I went in March to my VW dealer after a year and he said 2 years or 20.000 miles I’ve now done 17000 miles ! I still had coffee and hob nob
September 6, 2019 at 2:06 pm #86978
MikeyThanks all,much appreciated. ??
September 6, 2019 at 10:23 pm #87015My Alhambra had a service the 1st year with 13k on the clock, it’s now 2 years 8 months old and it’s now done almost 38,oo0 miles, 27,000 miles without anything being done to it and another 4 months worth of driving still to go, I pity the person who ends up buying it after it goes back thinking it’s been well maintained because it’s a motability car when in reality it will have run on the same oil and filters for over 30,000 miles.
September 7, 2019 at 10:18 am #87025
Shaine<p style=”text-align: left;”>Vinalspin it should not have been allowed to do 27000 miles without a service! There is usually a maximum mileage allowed between services and that is way over in my experience! Get it booked in ASAP and tell them the mileage you’ve covered since the last service if they object.</p>
September 7, 2019 at 12:08 pm #87028
PhiljbMine is down for a 12 month service in the paperwork I picked up with the car, but I now know motability more then likely will leave it till year 2.
Odd as about 3 months ago, it was fine to book in for a levels check and top up and a visual inspection, clean and valet.
They even picked it up and dropped it back, leaving me a loan car.
Surely the cost of that is not far off a service.
September 7, 2019 at 12:10 pm #87030I get them to put wiper blades on free
September 22, 2019 at 3:14 pm #88204
MikeyUpdate on this.Took the car in to have the “incorrect” service warning like re-set and hey ho after checking some details they told me it is in fact due for a service! Still only done just over 9k miles.Car is now booked in for 15 th October (longer wait because I went for the collection option) Baffled at the moment but will report back what happens next!
September 22, 2019 at 11:09 pm #88225
BaljitMost likely be a oil change and quick check. My bmw x1 diesel been twice for service in 28 months.
September 23, 2019 at 8:47 am #88229
MikeMy golf has got to go in for oil service in 500 miles will be done 19000 miles dashboard reminder come up how longs it take to do this service at dealer ?
August 21, 2020 at 2:04 pm #122289
John Smith<p style=”text-align: right;”>Apparently dealers now have to get authorisation from Motability before they can carry out a scheduled service. I was told by the dealer that a Seat Leon 1.5 evo, on a motability contract will not be serviced until two years old, of has completed 14000 miles, whichever comes first. I was told that although this is higher than the Seat recommended service interval, it does not breach the contract agreement , as it is at Motability UKs agreed service terms with Seat. However, the dealer has said the service warning can be reset by them at no charge if required. So long as it is compliant with the contract terms, I am happy with that, although a future purchaser of the car might not be.</p>
August 21, 2020 at 3:26 pm #122293Had same issue with Skoda Superbs; effectively only one proper service over three years. Couple of “checks” in between to set oil, fluids and washer levels. Asked Motability about this and official position seems to be that unless you do a really high mileage, servicing can be less frequent. Personally, I reckon the opposite is true – low mileage. stop-start driving and short journeys will add more wear, dilute oil more etc.
August 21, 2020 at 3:40 pm #122294We had a diesel Audi A3 some years back, bought brand new, and were offered the opportunity to choose whether we wanted to have a fixed service interval or a flexible one. When I queried how this worked they explained it was based on the type of oil being used. Instead of simply monitoring the mileage or time the car monitors the type of driving and lets you know when it needs servicing. That Audi did 18000 miles before it’s first service.
August 22, 2020 at 2:55 am #122318My Tiguan service warning came up on the day after 12 months up so I booked it in and was told by Vw that’s fine we’ll do as much as we can for you, even quoted for tyres.
Dropped it off and drove home in the courtesy car later on they called to say it was done so went to collect the car and they said motability declined doing a full service until 24 months or 20k at the time it was on just over 18k miles. Vw checked the levels and gave it a health check, washed and valeted it I think they charged motability £26.
I then had to book it in a month later at 20k all a bit of a faff and but we got the car back cleaned and valeted again with a software update and the latest sat nav sd card upgrade.
I’ve had ours in for a health a couple of times in the last year for oil add blue and screenwash top ups all finished with a free wash an Vac.
August 22, 2020 at 6:45 am #122319
Menorca MikeDoes a hybrid need a service once a year ?
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