[Scott]

Am handing and desperate to receive the good condition bonus I’ve loss my handbook for the car and have two big curb marks on the car how strict are they and can you appeal? Also, is it reduced or loss if car is bellow good condition?

 

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[mitch]

the handbook is not an issue and assuming you mean the curbing is on the wheels that too should not be an issue, normal wear and tear over a 3 yr lease.motability are not as strict as private lease company

[Brighton Steve]

I had some scratches on my bumper that were quite deep, caused by me being careless with my wheelchair. I was worried about the bonus, but I was given it and very quickly too. So I don’t think you have to worry given the damage you described.

22 reg Hyundai i20 Ultimate bi tone white with black roof

[Scott]

Thanks, fingers crossed my cars five years old so hopefully, they will be more understanding of the damage.

[Scott]

Fingers crossed ?

[Author]

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