My wife’s first PIP assessment last year was excellent. We didn’t have any of the unpleasantness or ‘deceit’ we were led to expect. We’d agree that it wasn’t a nice experience, but no worse than a consultation with an unfamiliar hospital doctor.
Against my worst fears my wife got standard care and enhanced mobility.
A relative had a very different exerience in recent weeks where the assessor spent less than 15 minutes and, while not unpleasant, did not perform – in our view – a full assessment. Needless to say, they have had their claim rejected.
I do wonder what the balance between the assessment and the appropriate completion of the claim form is on the outcome.