Reply To: Does /Should Motability now what Our Individual Disabilities Problems Are

#95558
BigDave
Participant

    I was wondering if Motability was aware of our disabilities , illnesses or problems that we all have as a customer that entitle us to the higher rate of PIP and maybe care component of PIP, So when we look to lease a car through Motability, they would know what type of vehicles to make available to suit our needs .. I dont think they do , but I was thinking perhaps they should now so it might give them a better understanding into the type of vehicle that would be suitable for our needs, wider cars higher up cars seats ect, It might mean there would be a lot of more suitable vehicles available

    Unless you want to open a huge Data Protection nightmare – I would say no, certainly not.

    Put it another way – would you be happy for details of your disability and your associated needs being passed to a private company, who may then in turn pass your data on to another (such as a car dealer etc). So that Fred down at xxxxx car dealer knows you have cancer for example?

    Mind you, I sometimes think Veterans UK don’t know I still exist, let alone know how my disability now affects me,  but as long as they keep paying the war pension and wpms I am happy enough.

    Dave