I am surprised that having had your past experiences that you were not more “aware” of possible problems with a purchase. I am not trying to be offensive but we are told that the deal is not valid until the PIN number is entered
To be fair I have never been told that 🙁
All the paperwork I signed on order day was getting me to commit and sign to say I was happy with the car for my needs?
Problem is I was signing off on an old model had i of known my rights I would of rejected on the day.
That said I was made to pay for the options on the day of order not when I collected I guess its their insurance policy?
Expensive mistake and lesson learned the Good condition bonus on my old gold has nearly covered the options I cannot get refunded so I guess its just going back to zero again i will be no better off neither will I be worse off…………….
But yeh this thread is really to see if we could collectively gain some sort of contact with motability because they either dont know whats going on or who knows they are choosing to ignore it?
The lady I spoke to on the phone I have no complaints she was very supportive and my best intersts were her concern its the dealership can of worms that needs to be opened.
Just wanted this thread to be others points of view on bad service they have had at dealerships,Testdrives,Service,Courtesy Cars,Parking etc etc?????