There is much that is good about Motability, but I find problems with the sales staff trying to push tiny town cars on me, or simply ignoring me. The latest problem is being told by two Hyundai dealership sales staff at different dealerships that my interest in a Ioniq electric wasn’t sensible because the AP on Motability was over £5k (this was this month, where the AP starts at £1750 and goes up to £2250).
With the last car the extra throttle pedal hadn’t been fitted when I went to collect the car as the dealership had forgotten to put it through & get the job done.
Perhaps it’s time for a competitor to Motability to emerge as Motability appear to have little interest in sorting out these problems for their clients.
When I go to look at a car I’m interested in precise measurements for the wheelchair, seat comfort, and how the driving position can work for me. I’m not interested in rude & useless sales staff telling me what I need when I simply don’t.
Another problem is with BMW making the proper heating system on the i3 an optional extra for £530…. that’s hillarious.