That really is the best approach Mike, easy said I know but theres no point in stressing over things you cannot influence. Best to dial out until such a time as the F2F appointment comes through, then dial back in and give that session your best shot. Once thats done then dial out again until there’s an outcome.
I tend to deal in the black and white, frustrating for my wife as she sees all the shades of grey, but I just find that is the best way for me to deal with things. It helps me to manage stress.
I hope that helps you Mike.