Reply to me telling them I had dinner claim for grant over a year ago
Thanks for getting back to me.
I appreciate that this process can be a bit confusing. If you refer to the screenshot you shared, you’ll notice the line stating: “Once the installer finishes the job, they will claim the grant.” That’s the stage we’re currently at.
To proceed with claiming the grant, we need photographic evidence. Specifically, we require a close-up photo of your charger, along with a photo of your parking space where the charger is also visible.
I hope that clarifies things, but please let me know if you have any questions.
Best regards,
Yasmine
Ohme OZEV Support Team