What are these “rewards” that you earn or is this just a carrot on a piece of string on a stick held infront of a donkey to make it walk….lol.
The latter one. It’s designed specifically not to give you those rewards by penalising you for anything it seems fit to do so. For example, you braked smoothly but firmly to give way to a car on a narrow section of road, Drive Smart takes that as you’ve mashed the brake pedal because you’ve got feet like joints of gammon and boom, wave goodbye to your discounts in M&S. I couldn’t find one instance of a customer actually getting any of the rewards.