Happily, this was
Group1 auto particularly Skoda Norwich.
I have no knowledge of Wings Skoda in Kings Lynn but my advice if you are near either try Wings.
It’s a shame I highly recommended Group1 after ordering my Enyaq, they automatically cancelled and reordered to save me £700 too.
So now apparently they’re doing the update tomorrow weirdly the car is unlocked, windows down and boot open. I hope it’s indoors LOL