I did, and I am truly sorry about that.
There is no need to say sorry, at the end of the day we all haven’t got much of a clue, Mobility recently become a law unto themselves. As I previously stated the Kia dealer explain in all to us, however they can only pass on the information they are being given.
If Mobility get cute and add 20% VAT you then cancel, you then become a new customer with a free smart drive.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.