Update,
Motability not willing to provide any assistance at all with our issue. “Call centre is inbound only, so unable to help”! Might as well talk to cold porridge as get them to engage in any meaningful way. Won’t even contact me directly to inform when their systems gave been updated (3 to 5 days in this day and age – really!)
So, still no ability to cancel and reorder. And I’ll have to ring every day to just to find out when that might be. Atleast that’ll save every 6 minutes being chargeable by the Solicitors to my daughters estate!
Talk about the dark ages lol 😆