@TAW….looks like you have been done for the GCB..its one of those things you live and learn from and it cost you £250…..i’ll give you and example of someone i know who has a Kia on the scheme its just coming upto 2 years that they have had the car..in that time it has had ONE wash and that was done at Kia while it had some work done….in the first year that they had the car i noticed the car had had a scrape done down the drivers side of the car from the rear quarter to drivers door…..next time i saw one of them i asked how the damage had been done and she said she had’nt noticed it but would mention to her fella (driver)..next time i saw her she said he knew about it but was not bothered about getting it fixed,i estimate the whole side of the car will need repainting.The paint scrape damage is difficult to see under all the grime and i guess they are hoping the dealer does not notice it when it come to handover and they will get the £250 without having to have spent the £100 excess for the insurance claim.
Thats a shining example between you @TAW who cares for the car ….and they who dont give a monkeys.