If the garage needs more than 3 days to diagnose your car, then you get a hire car through RAC. Maybe if you book it in on a friday, it’s in for essentially 3 days?? That is what I done dropped the car off, phoned motability, they areanged a taxi to get me home and a hire car was delivered to my house next day. I think it was Enterprise, but not sure. It worked for me, maybe others have done that as well, if you want to chip in? I had the hire car for 2 weeks.
That’s what I did with my old i20 the once, but I had to go and pick the Kona Hybrid hire car up from Europcar myself.
They wouldn’t let me book the car in for a Friday because they’re not open Saturday and Sunday for the workshop apparently although that’s just a lie.
I’ve got ŠKODA Assist coming out tonight to have a look and fast track the car to the garage. The service agent on the other end that they would escalate to a priority case due to being a Motability customer with such a new car.