[kezo]

@Wonky did you sort it?

Also if at anytime its gone offline, it will remain in the unlocked mode, so follow the link, as the charger can suffer connectivity issues depending how stron the wifi is.

https://support.hypervolt.co.uk/en/knowledge-base/troubleshooting-network-loss-common-causes-and-solutions

Another commonish problem/s that happened on the 2 is, if you haven’t used the charger for 7 days or more, you can’t un-lock or the lock feature stops working untill the charger is reset.