I think it accesses Amazon Music through Apple Car Play. As to whether that’s involving BlueLink I’ve no idea. I get the main menu but when, for example, I select ‘Artists’, I just get this. If I press retry it just sticks with the same message. Sometimes if I get as far as selecting a track it will play something else altogether that isn’t even in my playlist. Hence why I tend to stick with the radio!
Have you had any OTA updates, towards back end of last year up to first quarter of this. If not it will be done when your car goes for service.
Hyundai Forum post:
“My 2025 Hyundai Tucson Amazon App now works and (touching a lot of wood) does so quite reliably. Have had an OTA software update which added the SoundCloud music App and that works as well.”