Get your order number from your dealer and then if you use Live Chat you can find out exactly where it is in the system eg, ours is at build code 20 stage 3 which is bodyshop.
Thanks for the idea of using Live Chat, unfortunately I haven’t found Live Chat on the Skoda web site, only Ask Laura else phone them directly which I’ve done without success, both just directed back to my dealer. It would seem that I am not alone in having difficulty finding Live Chat, I have been told that it’s somewhat a bit hit and miss for whether it will show up on the web page! Having said that, there is an option within Ask Laura “chat with a human” but that’s not working at present ……….. perhaps I’m having a blond moment, no disrespect to blonds, I’ll try again later!
Only works I’ve found between 9am and 5:30pm you do the Live chat, chat with a human which takes you to a different page and at the nottom right theres a chat bubble and go from there and then when they tell you to call your dealer just say you can’t at the moment but you will need your 8 digit order number. Used it earlier today
Thanks for your help but in the end I lost patience with it and today my dealer has contacted me to say the car is in the country ….. hooray! should have it by the end of next week ………….. won’t be able to sleep now, be like Christmas when we were kids “has he been yet?”