If only it could work like that. If someone drives a diesel because they do lots of motorway miles should they be able to refuse a petrol car, or if someone tows a caravan should they be able to insist on a hire vehicle that has a tow bar and is suitable to pull their weight of caravan?
But is that not like for like. I get your point I do, but Say your car was in the garage or faulty for a few months and some have even been in for 6/9 months. With battery or ecu issues and awaiting parts on back order.
On my car the await is for a month just for the dealer look at it.
So the fact you couldn’t use your caravan, if you had one, for that whole period. Which is unacceptable, is it not. If the issue is caused by no fault of your own. That suddenly your whole life is, let’s say different. Due to that one aspect/s and the inconvenience it/they may cause you. Is it not those responsible for the issue/s. Responsibility to inconvenience your life as little as possible.
Petrol or diesel, are not really the same case as the BEV. As one is really based on a moral argument or your beliefs. Which is why many might have an EV. As it produces no tail pipe emissions. As well as the super low running costs, charging at home over an ice. So yes one could say due to excess costs that might cause undue hardship, not otherwise suffered, if a like for like EV was supplied. Which again could be a huge inconvenience on ones life. Like Fluffy is experiencing and the longer that is the situation the more hardship it could cause someone.
I can now be parked outside my kids school, nice and warm or cool in My EV without any fumes coming out. So yeah that should be considered and does make me feel brilliant, about that fact, especially on a very cold morning. That I am not.
Do you really save as much between petrol and diesel nowadays. I know I didn’t when I switched in 2020 back to petrol as I kept getting DPF issues. So if I was given a diesel it’s likely that will happen again.
So would be unsuitable or one would have to drive at X miles at over 50mph, to do a regen or take it to the dealers for them to force one. Creating more emissions and costing more money than necessary.
It can work like that, you just have to enforce your rights as a consumer and if your requests are reasonable then why not. The issue is you have to fight them, for those rights to be adhered to. Which is why I didn’t accept autoglass’s offer of a focus sized car and the concierge team admitted they had supplied EVs in the past to customers who drove one. After all AG terms say A car of there choice (acting reasonably).
Acting reasonably generally means behaving in a way that a typical, prudent person would under similar circumstances, considering all relevant facts and circumstances. It’s a standard applied to actions, decisions, and omissions, and it often involves fairness, practicality, and a good-faith effort to avoid harm or disadvantage.
The Ev might take longer to arrive, but that’s ok. Hire company actually offered me an electric Corsa but it’s too low (as is a focus type car) and the Corsa is slightly to small for our family, especially as we’ll have it for at least over a month and who actually knows after Volvo look at it, what the true time frame is.
Fact is my EX30 is still drivable, but its AG who want me in a hire car, asap. If it wasn’t then the quickest solution would be the offer they made but it’s not suitable for my situation which are reasonable concerns for me to have. So I full expect a like for like car, hopefully with adaptive cruise. Then AG can do as they wish and tow my EX30 to Volvo 30 odd miles away and I guess have it towed back, once fixed.
EX30 SMER Ultra