It’s been nothing short of a sh*t show, Rene. It was it accepted that it was a manufacturing fault and replaced, but it didn’t come without a fight.
I’ve had a few days to think about it and I’m still pretty angry! Good thing I have her on a call recording stumbling her way through questions when challenged which indicates she done nothing to check who damaged the wheel. Just hope it’s not Arnold Clark correcting their own homework with head office involved.