@Jojoe – Quite right, the Ford Motability lady is brilliant, just a shame the newer Kuga FHEV wasn’t available when she ordered it for me, was supposed to be an MY24 but all it had was a mild facelift with the same problematic info system so went for the Enyaq instead.
@Oscarmax – Glad I don’t have your VW dealer! mine was bad enough! Audi and previously Skoda were very good, Seat/Mazda frachise likewise.
I think the worst for me was Lookers VW in Newcastle, after my Yeti got wrote off the Tiguan I’d ordered from JCT600 was nowhere to be seen (due to Covid delays) so I looked around and Lookers assured me there was one on the way over they had available. So, cancelled the JCT order (and lost the £600 discount) and placed the order with Lookers, 2 days later he rang me and said sorry, we didn’t have one after all!.
At that point I had no car (hire car had gone back) and I had to find something very quickly, luckily the Seat dealer had an Ateca, but, not the diesel I wanted as they’d been removed from the scheme in the Q3 update, so I ended up with a 1.5TSI petrol for the next 3 years.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!