@kezo it was the ceo email that i contacted at Motability to try sort it, someone contacted me from Motability after that and they are the person communicating with ohme but they literally just open a ticket and then never reply to the ticket afterwards, ive had exactly same issue as Motability, they just dont come back to you
If you call the number the call handler says its a technical issue and they cant deal with it, then tell you it’ll be resolved via a ticket.
You tell them you’ve had many tickets and no one looks into it or replies and then the tickets automatically close and they just pretend to care and say sorry, then open a new ticket and say bye.
Ive tried to complain and they dont have a complaints department, ive asked for management and thats ticket only too with no reply again, they are abysmal.
I already complained with negative 1 star reviews via trust pilot, play store and social media, they then got someone to email me from technical department apologizing andxsaid he would sort it, 3 weeks later now and haven’t had a reply again since and ive sent messages via the ticket over and over snd and they dont look at it or reply.
If the CT clamp is working should the ct reading be above 16A if its charging at 3kw 16A ?