Reply To: Hypothetical question

#293245
Glos Guy
Participant

    Mines on 48,000 ive asked them a few times to extend, the extended originally for 1 month, Now theyre saying I am unable to extend.. The site dont let me extend either, load of 💩

    They will still grant one month extensions for anyone, but they have a rule that once you’ve accepted an extension you can’t ask for a second one. Thats why folk should never ask for one month or even one year extensions, but ask for two years. That way you have up to 2 years, but you can still order a new car at any time. I got them to agree to a 2 year extension but in the end I ordered a new car one month later!

    They had me off big time then! They said they could only do a month max haha.

    Yes, that’s the new policy now. I got a 2 year extension, even though the last car had no adaptations and had done 28,000 miles, because I took them to task over the policy change. Whilst they are quite at liberty to change their policies, they cannot vary the terms of a lease without consultation and giving the lease holder the right to terminate without penalty. Prior to the policy change, leases contained a clause saying that leases could be extended. When I pointed all of this out they backed down. However, some people have managed to still get 2 year extensions online as the system hadn’t been updated 🤔