[mob-novice]

I think you need to look at your policy booklet to see what is & isn’t covered.

I found this:

https://assets.directline.com/motor-docs/policy-booklet-0923.pdf by googling it, however I don’t know if this applies to motability customers.

 

I also found this on motability’s website, which may help you further:

https://www.motability.co.uk/-/media/downloads/handbooks/car-handbook-1222–web-version.pdf?rev=78abae1e14f049caa2a5d8f4a60570e1&hash=85FA7A1008A5B1D4782AABB9985310DA

I would look at section 14 for clarity.

• This reply was modified 1 year, 5 months ago by mob-novice.