I was wondering if anyone here has any experience with the MB Grants complaints. and taking it any further (If thats possible?) I’ve essentially received what they’re saying is a final, ‘final’ decision, so I’m pretty un willing to deal with them again if I’m honest with how they’ve been through the entire process. (A huge majority of advisors I’ve spoken to have been incredibly rude, demeaning etc) It’s been months of headaches, gathering evidence for them to either ignore it all together, or respond with an ignorant message about EV cars (Despite me not mentioning EV in any of the issues I found) – infact, quite literally every single response i’ve had has been about the government switching etc etc. I’ll be happy to go into it further, however long story short they’re telling me the grant is enough for something suitable for my needs – despite me sending evidence the cars they have suggested aren’t, and the cars I’ve found suitable being way out of the grant award & my allowance. I’ve spoken to so many dealerships who have said they’ve had customers come in complaining lately about the grants team, and the huge stick up their back end they have at the moment regarding EV cars. I’m at my wits end with it all now, and could really do with some help/support if possible.
I have viewed your other post, they have offered you a grant of £749, however the vehicle you are look at has a £2,699 AP, is this the issue ?
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.