Reply To: Motability changed policy on extending leases

#290341
Glos Guy
Participant

    Thank you for the advise Glos Guy, unfortunately what I failed to state (apologies from my side) is I’m already currently in a 6month extension as my vehicle was originally due back in June 2024… I tried to get 2 years then but only managed to get 6 months. I then contacted motability last week to ask for the additional 1.5 years or that unfortunately I’d have to leave the scheme, I even used the above information of the contract and there response was surprisingly very stern…. The answer was no, and if I didn’t like the answer my only option was to go down the ombudsman’s route…. I’m thinking of contacting them again next week to try my luck again but I don’t think I will be successful.

    Ah yes, that does make a difference. They will only allow one extension, whether that be 3 months or 2 years. The time to push for 2 years is at the first extension. If you accept a shorter one you’ve had it, which is why I refused the 3 month extension they offered and pushed for 2 years. I fear you may have missed your opportunity.