That’s really weird it’s not what they told me and in fact they upped the grant to £2000 so I could order an 85x. I was the same rural Norfolk mind you I had just written a car off and said it wouldn’t have happened if I’d had AWD so maybe that helped?
Group1 told me they hadn’t sold any Enyaqs to Motability clients until that big price drop around a year ago and then it was all Motability. Group1 along with MG Crayford and Abbs are both brilliant dealers. Crayford and Abbs sales guy was a Motability client himself which was interesting. Group1 were awesome with their all day test drive no arguments.
I’m sorry that you got one of the bad staff members at Motability it really is a gamble who you get lumbered with. My first time it was like talking to the dwp they were awful then this time they were really good.
Only diffence this time was I insisted in only dealing via emails, specifically so if they were rude and horrid again I’d have proof. Took a LOT of arguing I even had to threaten them with breaching the equality act before they backed down, shocking for a company specifically for disabled customers.
You’ll love the car