September 21, 2024 at 10:47 am
#289039
Odd that the dealer says that they will adjust the AP if it drops “depending on how much”. It makes no difference to them whatsoever whether the AP is £5 or £5,000 as 100% of the AP goes to Motability Operations and the dealer gets a fixed handling fee per order (around £350 from memory – might have increased now). The car also counts towards their volume based targets, which determines their buying discounts for the next quarter and their bonuses. They also get a separate processing fee from Motability Operations for taking back any previous Motability car. Adjusting the AP (if it drops) takes around 5 minutes and it’s a minor admin task on the Motability order system – it doesn’t affect the actual order as that is completely separate.