Thanks for the replies, all. I got a call from Enterprise a couple of hours after completing the claim form. The guy on the phone was surprised when I said that I need an automatic with hand controls, had to go talk to his manager and then said that they’d need to source one from a third party… No call back on Friday so I’ll chase them on Monday. Thanks for the tips for chasing via DLM, they’ll be my first contact on Monday.
Unfortunately it looks like Skoda don’t offer the ecosuite interior trim on the Enyaq any more, so I’d have to settle for some dull dreary black thing unless they happen to have one in stock.
Good news is that the police have charged the 88(!) year old driver, and will be contacting the DVLA with the suggestion that his license is revoked. I’ve signed a statement, as has the chap who was following the other driver down the road – the guy didn’t even brake, he just flew straight out into the crossroads as if he was on the through-road instead of the side road. May have to attend court.
Bad news is that my crutches are bent and my power wheelchair keeps switching off and gets hot. Not good. I’m going to have to chase via DLM’s legal cover, I think. I can see me ending up several thousand pounds out of pocket over this. Money I don’t have.
Keep waking up from nightmares about the impact as well.
I’m Incredibly lucky to have not suffered much worse injuries. Paramedics said that they approached the car from the front and expected me to be stretchered away if not worse.