I raised a complaint this morning as I haven’t had a properly working charger at all yet, and my charger was fitted in March ( car arrived 11thMay) they contacted me and run a few diagnostics and @kezo called it correctly it’s a badly fitted ct clamp. Due to the other safety features in my household electrics they’ve overridden the clamp temporarily and asked me to keep them informed when the contractor actually contacts me. It does look like ohme have been let down by the contractor and are investigating it. I can’t ask any more from them than that I feel.